Job summary
The Key Account Manager is responsible for managing and developing strategic relationships with key pharmaceutical clients and new prospects, for the provision of contract logistics services. This role involves acquiring new customers, developing the existing client portfolio, and ensuring the successful implementation of Movianto logistics solutions tailored to the pharmaceutical industry.
This position reports to the Managing Director, Movianto Italia.
Duties & Responsibilities
- Develop and maintain relationships with key pharmaceutical clients, ensuring their needs are met and exceeded.
- Identify and pursue new business opportunities within the pharmaceutical sector.
- Management of RFP (Request for Proposals) and RFQ (Request for Quotes) received from pharmaceutical manufacturers
- Conduct preliminary profitability analysis of orders and manage the overall execution of contracts.
- Manage KPI reporting for both internal management and client sharing
Education & Experience required
- Bachelor’s or master’s degree in business administration, supply chain, logistics or equivalent training/work experience.
- At least 10 years of experience in managing large pharmaceutical customers for the provision of contract logistics services in Italy.
- A successful track record of customer portfolio development and for acquiring new customers
Skills required
- Ability to adapt to a growing environment where procedures are under continuous development
- Strong planning and organizational skills to bring structure where needed and to perform under pressure
- Ability to work independently, whilst demonstrating a team player attitude
- Client oriented, creative and solution minded
- Excellent knowledge of the MS Office suite, particularly Excel; proficient knowledge and use of relevant company WMS.
- Fluent in English and Italian (verbal and written)
- Excellent KPI reporting and presentation skills (verbal and written)
- Strong interpersonal skills allowing to adapt to different types of audience and culture.
Organization & Culture
Movianto is a leading European healthcare supply chain solutions partner offering best-in-class quality for pharmaceutical, biotech, medical device, diagnostics, and all other types of healthcare products. The company offers an end-to-end distribution strategy tailored to the requirements of each product, including primary transport, storage, order fulfilment, rework, financial services, customs management, last mile transport, and so much more. Movianto’s international clients benefit from a pan-European network, with more than 3,700 teammates spread over a network of 23 pharmaceutical distribution centres in 11 European countries.
Movianto is part of the Walden Group, an independent family company and major player in logistics and transport in Europe.
Walden is organised around 2 main pillars of expertise: Healthcare, as the European leader for the entire Healthcare & Pharma supply chain with the companies Movianto, Eurotranspharma, and Transpharma International; and Express Transport, as a leading private operator in B2B and B2C transport in France with Ciblex and Relais Colis. With numerous investments, Walden has developed its own digital branch, Walden Digital, to develop solutions to increase the safety and quality of its subsidiaries’ processes.
Walden is present in 16 countries, has more than 6,000 employees, and a turnover of 2.9 billion euros in 2023.
The Walden Group’s culture is centred around 5 Core Values: Quality, Client Centricity, Integrity, Innovation and Joy.
They are the blueprint for how we interact with each other, our customers and our community. Living the values creates a culture that enables us to succeed in everything we do.
If you want to work for an ambitious, dynamic, and international organization, we are the employer for you! We offer:
- A position with responsibility and autonomy in a fast-growing environment
- Dynamic colleagues with a passion for the job;
- The opportunity to work in an innovative company investing on continuous improvement and leading towards a more sustainable future;
- A competitive salary package.
Together we contribute daily to people’s health!
Movianto/Walden Group is an equal opportunities employer.
All tasks must be carried out in compliance with the company and country legislation and practices, health and safety at work and environment guidelines relevant to the market in which the role is operational in.
Please note the list above is not exhaustive and we expect the post holder to be flexible within the framework of the job definition.
Movianto/Walden Group seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Movianto/Walden Group apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Movianto/Walden Group, these details will be held by us in accordance with our privacy policy used by our team to contact you regarding this or other relevant opportunities at Movianto/Walden Group.