Subscribe for occasional updates!
Given the sensitive nature of the sector we operate in, we always keep in mind that there is a patient waiting at the end of your supply chain. Drawing on years of successful pharmaceutical crisis management in our pharma supply chain operations, we have developed a clear and adaptable action plan to address any and all disruptions or unforeseen circumstances.
Our crisis cell works directly with clients to find the optimal solution, align on the details and take swift action, including coordination with external teams. We do our best to act promptly to minimize delays in deliveries of sensitive supplies. Above all, we work with you, the client, to solve your individual issues, and the final decision is always up to you.
Our dedicated healthcare logistics crisis unit is integrated into our customer service team, and ready to answer your calls and deliver responses to your questions, coordinating follow-up actions agreed upon with you.
This includes the exceptional management processes we implement on a case-by-case basis, namely:
Product shortages handling
Customer contacts management
Specialities substitution organisation
Financial assets realisation
Credit notes issuing
Complete recall process implementation
Batch recall organization
Seeking an alternative solution
Product returns management & monitoring
At Movianto, we believe that cohesive internal collaboration produces effective results. Our crisis specialists work closely with our quality assurance service, operations, and financial management in order to guarantee coherence and maintain our promise to you.
We remain committed to respecting your policies and procedures, while providing you with our input and expertise.
Challenging times always reveal who your truly reliable and responsive business partners are.
Get in touch with our experts for more details.
Movianto in France is opening its first centre of innovation and excellence on its Moussy-le-Neuf campus near Roissy Charles de Gaulle airpo...
9th February 2024
Movianto, Europe's leading pharmaceutical distributor, is delighted to announce the appointment of Nicolas Virmoux to the management team of...
9th January 2024
Movianto Nordic started transferring clients to their recently completed pharma logistics hub in Køge earlier this month.
10th November 2023
Movianto was approached by a leading medical technology company that needed to upgrade their separate Czech and Slovak logistics solutions i...
30th March 2023
A global pharmaceutical manufacturer was experiencing supply chain issues due to the coronavirus. Movianto found a solution based on repacka...
28th March 2023
Theramex needed help importing their products into Europe from the UK and the rest of the world. Movianto stepped in to help them.
14th February 2023
Terms and Conditions